gototopgototop
Home Consulting Process Consulting

Improve your IT operations by adopting the best fit process models

In the current economic scenario, organizations in any business domain need their IT operations to be efficient. One of the most effective and proven way to achieve it would be by improving the processes. There are various models (like Capability Maturity Model - CMM, ISO 9001, Six Sigma, Total Quality Management (TQM), TIckIT, etc.) available today for process improvement.

While each model offers its own uniqueness and benefits, there are certain commonalities when it comes to implementing these models. These commonalities are in the form of; defining the process, implementing the process, creating a feedback mechanism and analyzing the outcome.

However, for an organization looking to improve their IT Processes, they need to identify the best fit process improvement model to address their needs and achieve the objectives.


Challenges

5 major process challenges faced by organization

Organizations planning to embark on an IT process improvement initiatives typically are faced with following challenges:
Increasing the process efficiencies and effectiveness while implementing a Process Improvement Model
 
Addressing change management and productivity issues arising due to implementation of a process improvement model
 
Maintaining the process maturity & compliance in a rapidly changing technology environment
 
Focusing on processes and not people
 
Addressing industry peculiarities in terms of staff turnover, poor estimation skills and insufficient metrics data.

Offerings

Upgrade to new levels of operational excellence

Synoverge's Process Consulting service focuses on facilitating software organizations and IT departments to move to new levels of operational excellence through incremental Process Improvements. Such an approach of process improvement is benchmarked against established models (ISO / CMM) and at the same time focused on specific process areas of improvement.

Synoverge's Process Consulting service offers organizations a complete range of process improvement solutions ranging from implementing industry proven quality models to a function based process improvement.

3 ways in which Synoverge can help you

  • Process Assessment and Gap Analysis
  • Model based Process Improvement (CMMi, ISO 9001:2008, ISO 27001)
    • Gap Analysis

    • Process Definition and QMS Development

    • Process Training and Rollouts / Implementation

    • Project and process audits

    • External assessment handholding

  • Function Based Process Improvement
    • Software Engineering Phases (Analysis, Design, Coding, Testing)

    • Software Project Management

    • Software Quality Assurance and Test Management

    • Release and Configuration Management

    • Quantitative Management

Benefits

Why choose Synoverge

Synoverge's comprehensive approach for Process Improvement looks at all the parameters, which are critical to organization's business goals and ensure high-quality output for their end-customers. One of the salient features of Synoverge's service offering is hands-on approach towards process implementation.

This would benefit the client in identifying, defining and implementing processes that are critical from Quality, Cost and Business perspective.

7 ways in which Synoverge benefits you

  • ROI based Process Improvement approach providing measurable benefits to customers
  • Focus on process improvement and productivity gains across projects
  • Access to proven best practices, checklists and templates across categories of projects
  • Competent team comprising of qualified consultants and practitioners
  • Focus on process automation wherever applicable
  • Timely delivery with quality output
  • A professional team that listens, interprets and solves customers problems precisely, in turn getting their ideas energized.