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What are the cost effective ways to manage your IT infrastructure?

In the current economically volatile business environment, technology executives cannot afford to have costly, black-box IT functions. Organizations typically face challenges in terms of scaling-up and scaling-down their global IT infrastructure.

Considering the current business scenario, organizations need to deliver cost-sensitive and service-oriented IT functions, so that it can streamline its IT consumption, drive down IT costs, and focus its capital and resources on value added endeavors.

While IT Infrastructure continues to be a critical element in the entire organization’s eco-system, the costs associated in managing the IT assets with required service levels is at times far too high. There is an on-going need to have an IT infrastructure which offers high reliability, round-the-clock availability, remote manageability and optimum scalability.

In addition, the newer concepts like Cloud Computing, Hosted Environment, On-Demand Services, Virtualization and Software as a Service (SAAS), are changing how organizations setup and manage their overall IT Infrastructure. Industry researches indicate that over 80 % of Infrastructure Management activities can be performed remotely thereby generating the opportunity to reduce the Total Cost of Ownership (TCO) for organizations.


Challenges

9 critical challenges faced by an enterprise in optimizing and managing their infrastructure

There is continuous pressure on IT teams to consistently deliver the required SLAs for their key business applications and associated IT infrastructure. Considering the ever-changing and evolving business needs, it has become prudent for organizations to effectively manage their IT Infrastructure assets, so as to support their business transformation initiatives.

An organization willing to derive most out of its IT Infrastructure while addressing the required SLAs is faced with the following challenges today

Managing the pace of technology change and adopting it to the organization’s benefits
 
Managing stringent SLAs and infrastructure uptime (in turn coordinating with multiple service providers).
 
Unplanned infrastructure changes resulting in incidents and downtime
 
Constant pressure to deliver consistent end-to-end application and service performance guarantees
 
Managing changes in IT infrastructure resulting out of application consolidation and new application projects
 
Overall license management and infrastructure optimization
 
Pressure of running IT as a value center rather than a cost center
 
Effective application of best practices and ITIL framework
 
Reliable Disaster Recovery and Business Continuity plans and its implementation.

Offerings

Maximize scalability and optimize costs with Synoverge

To address these challenges, Synoverge offers focused solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising lifecycle services right from Planning, Optimization, Integration and Management of IT Infrastructure, thereby enabling companies to keep their business-critical applications and IT infrastructure running 24x7.

11 ways in which, we cover the length and breadth of IT infrastructure

  • Infrastructure Planning and Optimization
  • Managed IT Services - Remote Monitoring and Management
  • NOC Support and Network operations management & Optimization
  • Helpdesk and Technical Support
  • Datacenter Management (designing/implementation/consolidation/Integration/capacity management)
  • Desktop and Server management (O/S upgrades, O/S Migration, Cross Platform Migration)
  • Storage and Database administration: That includes storage server management and monitoring, Database troubleshooting, monitoring, capacity planning, back-up and recovery, security
  • Performance Optimization: That has data and storage optimization, capacity planning and engineering, (upgrades, optimization) and application tuning
  • Information and Network security services
  • License management
  • Disaster Recovery and business continuity planning
    • Develop a comprehensive recovery plan designed to your business needs
    • Create a comprehensive recovery plan designed to your business specifications
    • Recommend the appropriate solution, from simple hardware replacement to highly complex recovery environments.

Our delivery platform - based on real-time network monitoring leveraging ITIL best practices to run a highly efficient and cost effective support operation, ensures maximum application availability and optimal network performance, leading to an efficient and productive work environment. With our service offerings you can leave IT Infrastructure Management to our experts, and focus on supporting your business growth.

Benefits

Why choose Synoverge

Organizations can achieve cost efficiencies and accelerated time-to-delivery by leveraging Synoverge’s proven methodologies, standardized tools and mature processes for enterprise infrastructure management services (IMS).We believe there are various factors that make us a good fit for what you're looking for in a business relationship.

How do you benefit by working with us?

  • Ongoing focus on reduction of Total Cost of Ownership
  • IT Infrastructure Optimization
  • Predictability in IT Infrastructure Management Service delivery
  • Access to wide range of skills under one roof
  • 24x7 Integrated infrastructure managed services capability
  • Focus on Total quality and customer satisfaction
  • Free up time for your key IT personnel, so they can be aligned in more strategic roles for the business
  • Flexibility in scaling the infrastructure support needs

Platforms and Tools

    Our expertise spans diverse sets of systems and platforms, possible within an organization's enterprise IT infrastructure. Following are a list of key platforms and tools supported by us:

  • E-Mail: Microsoft Exchange Server 2003/2007, Lotus Notes, BlackBerry Enterprise Server, Office Outlook Server
  • Operating System: Windows server 2003/2008, Windows XP, UNIX (Linux/HP/Sun/AIX)
  • Virtualization: VMWare, Microsoft Hyper-V and App-V
  • Database: Microsoft SQL Server, Oracle Database, MySQL
  • Small Business Servers: MS Small Business Server (SBS 2003), File & Print Servers
  • Enterprise Content Management: Windows SharePoint Services, Microsoft Office SharePoint Server 2007, 2010
  • Security & Anti-Virus: Active Directory, McAfee, Symantec, Trend Micro
  • Back-up & Recovery: Symantec, Veritas

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