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Business-IT transformation programs for small and medium enterprises

Small and Medium Enterprises (SMEs) are considered to be one of the principal driving forces in economic development of a Nation. In an ever changing economic environment, SMEs are expected to adapt quickly to changing market demand and supply situations and bring-in innovation in their product, services, processes and operations. Due to changes in macroeconomic environment and globalization many SMEs are looking at business transformation initiatives with the help of right Technology. In addition, to enhance its competitiveness and accelerate decision making, SMEs are constantly on the lookout for improving its operational efficiencies with the help of technology.


Challenges faced by SMEs

SMEs looking for a business- transformation initiative today face challenges in terms of; Business Readiness, Technology Readiness, Operational Readiness and having the right Approach to design & implement Business-IT Transformation program. While organizations embark on such programs, there are several businesses and IT challenges which need to be addressed in an appropriate way:

Business and Technology Challenges

Constant change in the business environment
Regulatory compliance directives
Innovation and attracting right skills and talent
Empowering employees within the organization
Technology Selection and Optimization
Inadequate support and service levels from IT / EDP department
Pressure on reducing the total cost of ownership of IT operations and assets
Lack of detailed understanding of existing IT environment and architecture


Create a strategic IT partner to align your business with IT

Synoverge’s SME Business IT Transformation Program focuses on creating a Strategic IT Partner for SMEs so as to help them address their challenges in an ongoing basis. Synoverge’s business-case driven approach will help SMEs in reducing the overall cost of managing the application portfolio and ensuring business-IT alignment. Our service offerings include:

  • Strategic IT roadmap development
  • IT Infrastructure Management and Support
  • Application Maintenance and Support
  • Business Intelligence and Reporting
  • Application Migration / Reengineering
  • Enterprise Application (ERP, SCM, CRM), implementation and support
  • Portfolio and Technology Standardization
  • Back-office Operations support (Accounting, HR, Legal, etc.)

Following are the key Components of SME Business IT Transformation Program:

Key Objectives of SME Business IT Transformation Program:

  • Strategize your business needs and translate into a relevant IT strategy
  • Focus on reducing the S,G & A and make it variable (as a measure of revenue)
  • Offload your non-core business activities (HR, Finance, Legal) and relive your bandwidth to focus on core business activities
  • Provide access to best-in-class service delivery experience, IT strategy and global best practices in IT at your door-step
  • Access to sophisticated virtualized IT Team with strong experience and credentials
  • Lower TCO of your IT Assets and increase the return on investments (ROI) on the IT initiatives


Why Synoverge

Synoverge’s structured approach, breadth of technical expertise, quality standards, execution excellence, and robust analysis methodology helps SMEs build a robust IT infrastructure and team within the organization. While you handover all your strategic and operational IT and back-office operations to Synoverge, from a technology perspective, SMEs will be able to obtain following benefits out of SME Business IT Transformation Program:

  • Simplification, streamlining, and consolidation of application portfolio and associated business processes to align with the business needs and objectives
  • Adaptive Business and IT framework
  • Strategic IT roadmap with actionable items and measurable ROI
  • Focused IT efforts leading to a lean Application Portfolio
  • Access to Proprietary Assessment Framework and Templates
  • Access to thought leadership around IT Transformation
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