Industry
Technologies
Client
Our client, a prominent BSE-listed and RBI-registered Non-Banking Financial Company (NBFC), has been a trusted name in the Indian market for over 25 years. Specializing in MSME (Micro, Small, and Medium Enterprises) lending, they focus on bridging the credit gap for entrepreneurs. By leveraging technology, they ensure the loan process is seamless and efficient. With over 160,000 loans disbursed, they have significantly contributed to the growth and success of small businesses across India.
Challenges
The client faced challenges in managing their loan processes efficiently, including handling gold loans, traditional loans, EMIs, penalties, and disbursements. Their existing system relied on manual tasks, which often led to:
To address these issues, the client aimed to automate their loan management system, focusing on streamlining operations and improving accuracy.
Solution Provided
To overcome these challenges, an advanced loan automation system was implemented.This system included:
This end-to-end automation significantly improved operational efficiency and reduced the risk of errors.
Results
The implementation of the loan automation system brought measurable impacts:
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