Brief about the Client
Customer is a well-known Indian NGO. Maintaining Funder Reports in Excel and managing financials were key issues for the customer. The customer needed to automate specific activities within the Sales/CRM department and Finance operations to reduce manual interventions and delays in system upgrades.
Business Overview
The project is an electronic guarantee bond handling framework that allows clients, merchants/specialists, and carriers to efficiently manage their guarantee bond requirements. They have a wealth of knowledge about clients and businesses that they may use to improve their present CRM operations.
Business Challenges
The finance staff at HO had a huge challenge in consolidating financials and assisting statutory auditors. To decrease / eliminate manual interventions and delays in system upgrades, the customer required to automate certain of the procedures within the Sales/CRM department and Finance operations.
Outcome and Benefits
With HO Control, an integrated financials and procurement system is available. Funder Report & Standardized Project Budgets Reduced human mistakes and reporting delays by integrating with HRMS and improving resource allocation to projects. Financial consolidation and reporting run well – satisfied statutory auditors and funders .
Tools and Technologies
MS Dynamics AX 2012 R3
SQL SERVER 2012 R2
MS CRM 2016
Management Reporter