Industry

Energy & Utilities

Technologies

SharePoint Server 2016, Microsoft Project Server & PWA, Power BI & DAX Queries, SQL Server, OData Feed APIs, On-Premise Data Gateway

Client

The client is one of India’s largest City Gas Distribution (CGD) companies, engaged in the distribution and retailing of natural gas across 44 districts in 6 states and 1 Union Territory.

With a strong customer base of 18.5+ lakh domestic PNG customers and 750+ operational CNG stations, the organization plays a critical role in India’s energy infrastructure. As a fast-growing and professionally managed enterprise, the client required a scalable and transparent project reporting system to support data-driven decision-making.

Challenges

As the organization grew, the existing reporting system was unable to provide real-time visibility, automation, and actionable insights required for effective project management.

Existing web application only supported basic data listings

No visual dashboards to track project performance

Limited ability to drill down into data for detailed insights

Manual preparation of summary reports, leading to delays and errors

Lack of real-time project visibility for stakeholders

Difficulty in consolidating data from multiple systems

Reporting system was not scalable as the number of projects increased

Solution Provided

Synoverge designed and implemented a centralized project reporting and analytics solution using Microsoft technologies, focused on automation, visibility, and ease of use.

Key Solution Highlights:

Set up Microsoft Project PWA (Project Web App) with clearly defined roles and permissions

Integrated Project Server using APIs to automatically fetch project data

Developed interactive Power BI dashboards with visual KPIs and drill-down capabilities

Configured On-Premise Enterprise Data Gateway for secure and scheduled data refresh

Enabled seamless Power BI and SharePoint 2016 integration for easy access

Automated weekly project data refresh, eliminating manual reporting efforts

Implemented notifications and audit trails as per SharePoint 2016 standards

Enabled search services to ensure latest project data is always searchable

Built a background Windows service to sync data reliably

Results

The implemented solution transformed project reporting by improving visibility, automating data flow, and enabling faster, more informed decision-making across the organization.

100% elimination of manual summary reports, saving time and effort

Real-time, visual project dashboards accessible to authorized users

Faster decision-making with drill-down insights at project and task level

Improved project visibility and governance across departments

Secure, role-based access ensured data accuracy and compliance

Scalable reporting framework supporting hundreds of ongoing projects

Enhanced user adoption due to simple, easy-to-understand dashboards

Reliable weekly data refresh ensured always up-to-date project information

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