Industry

Logistics

Technologies

Dynamics 365 Business Central | SQL SERVER 2012 R2

Client

Our client is a leading courier and logistics company in the Asia-Pacific region. With a well-established presence in the market, the company needed to adapt quickly to the implementation of GST in India to ensure seamless operations and compliance.

Challenges

The introduction of GST posed several challenges for the client:

Integrating 30 new entities into their legacy system to comply with GST regulations.

Meeting stringent statutory and audit requirements.

Managing high transaction volumes related to sales, receipts, and taxes, which overwhelmed the Accounts department due to manual processes.

Ensuring accurate data consolidation and integration with their core operations platform.

Solution Provided

To address these challenges, Synoverge implemented a comprehensive solution using Dynamics 365 Business Central:

Configured the system to support a single legal entity with GST and withholding tax (TDS) capabilities.

Integrated the legacy system with the client’s core Operations platform to enable real-time customer and sales transaction data flow.

Automated key processes such as posting for sales, purchases, fixed assets, banking, and cash transactions.

Implemented seamless integrations for GST, TDS, and bank portals to streamline compliance and reduce manual efforts.

Results

The solution delivered significant business benefits:

Streamlined GST and TDS compliance with a robust and automated system.

Real-time data synchronization between operations and financial systems, eliminating manual errors.

Improved efficiency in managing sales, purchases, and tax records with automatic posting.

Enhanced resource optimization in the Accounts department by reducing manual workload.

Ensured accurate reporting and smooth audit processes.

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Simplifying GST for Logistics with Dynamics 365 Solution | Synoverge