enterprise applications

Overview

Enterprise Resource Planning (ERP) is business management software that consists of integrated enterprise applications to support you in managing the business functions across departments and industry verticals. Synoverge understands modernising disparate legacy applications with the latest Cloud enabled Global Enterprise Solutions is fast becoming the need of the hour in the fast changing business dynamics.

Our expertise covers business areas like financial management, manufacturing, inventory management, warehouse management, project management, service management, human resources and sales & distribution and business intelligence. Whether you need help with consulting, implementation, global rollouts, version upgrades, technical development or support on Microsoft Dynamics 365 ERP, Synoverge is the place for you.

Our Offerings

Our Enterprise Practice offers a wide range of services, which covers the following Apps and Solutions

Microsoft Dynamics AX

Microsoft Dynamics AX covering AX 2009, AX 2012, AX 2012 R3 for Support & Maintenance as well as Upgrade to Dynamics 365 Finance & Operations

Microsoft Dynamics NAV

Microsoft Dynamics NAV 2013, 2016, 2017 Maintenance & Support as well as Upgrade to Dynamics 365 Business Central

Microsoft Dynamics CRM

Microsoft Dynamics CRM 2016 for pre-sales & post sales maintenance & support as well as Upgrade to Dynamics 365 Sales

Microsoft Dynamics 365

Finance covering core financials, budgeting, compliances for a mid to large enterprise
Supply Chain Management for Procurement & Sourcing, Inventory, Warehouse, Planning & Production management
Sales & Marketing for events, pre-sales, post-sales, service management
Project Operations for project-based service management and integration with Finance & Procurement
Business Central covering all the business processes needed by a small & medium enterprise
Power Platform - an integrated application platform that combines Power BI, Power Apps, and Microsoft Flow.

Office-365

Our Approach

The core objective of our engagement strategy is to provide you with the Enterprise Resource Planning solutions that is right fit & can be the most suitable to your organizational business processes and industry-specific needs and operate within the regulatory and Geography specific compliance ambits. With a team of highly experienced functional and technical consultants certified in Microsoft Dynamics – 365 / AX / NAV / CRM as well as on SAP (ECC & S4 HANA), we are highly experienced in strategic consulting, ERP Roadmap creation, Business case preparation, Requirements & Fit-Gap assessment, end-to-end Implementations, Upgrade, managed Services & Support as well Technical Development including mobile extensions.

We offer the following services:

ERP Consulting Services

Business case creation with a cost-benefit analysis for ERP system replacement.
ERP System Selection & Deployment Landscape Strategy.
Assessment & Requirements definition
Client Project Management to ensure the project is delivered on-time and on budget.
ERP client Implementation strategy to ensure client readiness for every phase of the project.

Implementation & Rollout

Proven 6-step Implementation and Rollout methodology

End to End Implementation
Multi Geography / location Roll Out
Country Specific Localization & Statutory Compliance

Upgrades & Migrations

From AX to D-365 Finance & Operations, NAV to Business Central, CRM to Sales through our comprehensive and systematic 3-phase approach

Assessment of your existing systems to develop the right strategy and create a comprehensive plan.
Preparation of your system to support the new version, carrying out the required code fixes, and migration of your data to the target system
Validate readiness of the upgraded or migrated solutions by testing in multiple environments, conducting functional tests and mock cutovers to ensure the target system is ready without causing any disruption to your business operations.

Application Maintenance and Support

24/7 onsite, offsite & online Support Services, dedicated & shared service models
Support managed and un-managed environment
Hotfixes, Service Packs, Upgrades
SLA driven Support
SLA driven Support
Local business hours support
Training to new users / Advanced Training to existing users

Technical Development

Customizations & Add-on Module Development
Integration with 3rd Party Apps & Portals
EDI & Bank Payment Gateway
Cloud Deployment

Business Intelligence

Achieve greater business outcomes with built-in intelligence and intuitive reports & dashboards.

Business Dashboards aligned with your business KPIs.
Financial Reports & Ratios
Analytical Reports that can drive your strategy and decision-making processes.

Our Engagement approach is not just around teams but also provides a focus on strong functional, technical and project management support aiming for a long-term relationship.

Synoverge Advantage

Experience of handling Implementations, Rollouts & Maintenance across geographies & domains
Proven Project Management methodologies to ensure on time, on budget execution

Expertise to make recommendations and provide right solution to fit your business needs
Flexible Engagement Model to fit your budget & timeline

enterprise applications