ERP & Logistics Integration for Medical Device Company in Japan

Industry

Professional Services

Technologies

MS Dynamics AX 2009 | MS Dynamics CRM 2016 | SQL SERVER 2008 | MicroStrategy 9.4.1 | MS SharePoint 2012

Client

Our client is a Japan-based subsidiary of a leading US medical device company. They specialize in delivering high-quality medical solutions and rely on efficient ERP and logistics systems to manage operations seamlessly. They sought expert support to enhance their AX 2012 ERP implementation and optimize business processes.

Challenges

The client faced several inefficiencies in their ERP and logistics systems, leading to delays and manual efforts. To enhance operational efficiency and ensure seamless integration, these issues needed to be addressed effectively.

They needed to integrate AX with a third-party logistics system for seamless data exchange.

The client had recently implemented Microsoft Dynamics AX 2012 ERP with extensive customizations.

Manual intervention in processes was causing inefficiencies, leading to errors and delays.

The client required automated processes to reduce human effort and improve accuracy.

Business Intelligence (BI) solutions were needed to analyze data across multiple dimensions for better decision-making.

Solution Provided

To resolve these challenges, we implemented a tailored solution that automated key processes, improved system integration, and enhanced data analytics. The solution included:

Integrated AX ERP with the logistics portal using EDI (Electronic Data Interchange) for smooth data exchange with external systems.

Developed an automated batch job to simultaneously create transactions in both AX and the logistics system, reducing manual work.

Enabled auto-posting of sales invoices to speed up processing.

Designed a logic-based system to identify high-value sales and inventory movements for better tracking.

Streamlined the consignment inventory process by implementing an auto-replenishment order system.

Provided consulting on SharePoint and BI roadmap to maximize the ERP’s value.

Results

The implementation of this solution significantly improved operational efficiency, reduced manual interventions, and optimized business intelligence, resulting in the following key benefits:

Faster and error-free inventory transaction posting.

Cost savings due to improved logistics efficiencies.

Enhanced internal reporting for better business insights and decision-making.

More efficient consignment inventory management with automated order booking.

Added features to detect and track suspicious transactions for high-value inventory movements.